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"Smart Silver" Digital Inclusion Programme for Elders - Community-based Help Desks in 18 Districts

Below are the addresses and opening hours of the community-based help desks set up by the implementing organisations of the "Smart Silver" Digital Inclusion Programme for Elders in 18 districts across Hong Kong.

  • Help desk(s) will be closed on Sundays and Public Holidays unless specified otherwise.
  • Some organisations may provide support services other than the Community-based Help Desks services listed. Please contact the corresponding organisation for details.
  • In addition to community-based help desks, mobile digital service stations have also been established under the 'Smart Silver' programme to support the elderly.

Community-based Help Desks in 18 Districts

Service Area: All Service Areas

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Service AreaImplementing OrganisationAddressOpening HoursEnquiry Telephone Number
Tsuen Wan and Kwai TsingThe Federation of New Territories Youth FoundationRoom 101-108A, G/F, On Hoi House, Cheung On Estate, Tsing YiMonday – Friday:
10:00 a.m. – 12:00 noon
3:00 p.m. – 5:00 p.m.

Saturday and Sunday:
10:00 a.m. – 12:00 noon

(852) 2652 9123
3/F, Tsuen Wan Market, 25 Chung On Street, Tsuen WanMonday – Friday:
10:00 a.m. – 12:00 noon
3:00 p.m. – 5:00 p.m.

Saturday and Sunday:
10:00 a.m. – 12:00 noon

(852) 8403 6012
Tsuen Wan Kwai Ching District Women's Association
Room 902,9/F, Fortune Commercial Building, 362, Sha Tsui Road, Tsuen Wan
Monday – Friday:
10:00 a.m. – 12:00 noon
3:00 p.m. – 5:00 p.m.

Saturday and Sunday:
10:00 a.m. – 12:00 noon

(852) 2492 9914
Kwai Chung Residents Association
Room C, 2/F, Cheong Shen Mansion, 119 Tai Loong Street, Kwai Chung
Monday – Friday:
10:00 a.m. – 12:00 noon
3:00 p.m. – 5:00 p.m.

Saturday and Sunday:
10:00 a.m. – 12:00 noon

(852) 6822 2629

Information updated as at 25 April 2025